In the aged care, disability support and community care industry, the administrative workload is considered to be one of the main hidden costs. Managers and coordinators usually dedicate a lot of time each week to things like drawing up rosters, dealing with last-minute changes, keeping up with compliance, and checking staff availability. Besides taking time away from other important activities, these repetitive tasks have adverse effects on the organisation in terms of productivity, staff being overworked and losing interest in the quality of care being given. The Bloom Roster Care System has been created to deal with this particular issue. When tedious workforce management jobs are automated, it turns out that careproviders’ administrative costs are greatly reduced along with the improvement of operational precision. In this blog, we will check how the organisations can use Bloom Roster Care wisely and hence be able to cut the administrative time by even 50%.
Manual Scheduling Is Not Cheap
Scheduling traditionally involves the usage of spreadsheets, email communications, phone calls, and manually updating all written schedules. While this process seems easy to do when a business is small, over time (especially as businesses become larger), it can become very tedious and cumbersome to manage this way, particularly for companies with multiple locations. Common problems in manual scheduling include the following:
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Inputting the same staff member's availability into many different locations
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Manually resolving employee conflicts over shifts
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Maintaining dual compliance records and reward systems
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Responding to "no call, no show" employees
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Creating and keeping records of schedules for auditing purposes.
All of these tasks take time and introduce the possibility of human error. Any time there is an oversight on the part of the scheduler, there is the potential for confusion, compliance issues, payroll issues, or unhappy employees. With all these challenges associated with manual scheduling, the case for digital transformation is clear.
Centralised Workforce Management using Bloom Roster Care
Bloom Roster Care combines all workforce management information into one centralised platform, allowing for real-time management of the workforce. This includes storing staff availability, experience, qualifications, compliance, client preferences and needs to eliminate the need to switch between multiple systems or documents to manage an entire workforce. As a result of the transition from fragmented tools to a centralised rostering system, administrators have been able to create, modify and publish rosters in minutes instead of hours, therefore resulting in a significant decrease in the administrative burden on staff.
Benefits of centralised workforce management include:
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No multiple data entry
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Immediate access to verified information
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Less dependence on phone and email communications
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Ability to see all teams and shifts
Rapid Roster Creation Using Smart Automation
The most significant time-saving functionality of Bloom Roster Care is its intelligent automation. Coordinators no longer have to create new rosters from scratch every week; instead, they can take advantage of predefined rules and templates that match the operational needs of the business. With the aid of modern shift scheduling software, Bloom Roster Care will:
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Easily connect staff availability with open shifts
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Identify scheduling issues prior to their occurrence
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Ensure that staff have the required skills and compliance prior to being scheduled
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Distribute workload evenly across all staff members
What used to take several hours of manual effort to accomplish can now be accomplished in a fraction of the time, giving administrators more time to devote to higher-value tasks.
Real-Time Updates Reduce Constant Follows-Ups
Updates are instantaneous in real time! When there is a change, it is instantly reflected throughout the system and all the team members directly are notified right away. So, there's no more going through endless phone calls or messages, no manual shift reassessments, and no confusion stemming from using outdated rosters.
With a system like this, teams have immediate access to real-time information and therefore do not require any extra work on the part of the administration to keep them informed.
Staff Self-Service Cuts Managerial Workload
A major way Bloom Roster Care reduces administration time is by allowing employees to perform self-service functions. Self-service features allow employees to do the following:
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Update their availability
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View their scheduled shifts
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Accept or decline open shifts
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Submit requests for leave
This eliminates the need for managers to constantly play "go-between" for routine employee requests. By combining self-service functionality with intelligent shift scheduling software, manager approval and adjustment processes become streamlined and, in many cases, automated. This allows managers to focus on running the service and supervising their employees while spending less time on managing micro-tasks.
All-in-one Compliance Saves Time on Manual Compliance Checks
Compliance is mandatory in care services, but manually tracking qualifications, awards, and working time limits is labour-intensive. Bloom Roster Care allows for automated compliance checks and tracking by:
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Tracking dates of qualifications and expiration dates
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Preventing assignments of non-compliant shifts
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Implementing rest requirements and enforcing fatigue limits
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Creating audit-ready records for each employee
Instead of needing to check every roster manually, supervisors can rely on the built-in protections of the Bloom Roster Care system. By doing this, they are able to save administrative hours as well as lower their risk of non-compliance.
No More Extra Effort to Create Accurate Reports
Creating reports is another task that tends to add up for administrative staff. The process of producing payroll, management, and auditing reports is very time-consuming and typically requires many hours of processing time after each pay cycle. Bloom Roster Care produces reports in real-time, directly from active schedules. It is easy for organisations to have immediate access to important data (e.g., labour costs, staff deployment, and shift coverage) with no need for additional data preparation. By leveraging the capabilities of a robust roster system for reporting, organisations are able to enhance visibility while dramatically reducing administrative labour.
Conclusion
To reduce your administrative time by up to 50%, you need to shift your focus from speed and effort to implementing a smarter way of working. The way Bloom Roster Care satisfies this goal is through the implementation of automation, visibility and intelligent design in place of manual processes. The ability to implement access to advanced shift scheduling software will enable care providers to more effectively manage their rostering system and scheduling, increase staff satisfaction, and remain compliant, all without burdening administrative teams. Ultimately, the result is more time being dedicated to providing care and developing strategically, and less time spent on the associated paperwork. If you are looking for a sustainable method of expanding your organisation while providing the highest level of service possible, Bloom Roster Care and Management is not just a scheduling tool but acts as an enabler for productivity.